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Our Sort code and BIC
Sort code23050101

Internet safety

Efficient and safe

Internet safety

Efficient and safe

All it takes to make your online banking as safe as possible and to protect your account from unauthorised access is staying on top of the latest safety alerts and following a few simple rules.

Always use caution

TANs (Transaction Number) can only be used for personal transactions. Your bank will never ask you to enter a TAN for prize draws, security updates or to refund money to your account. Hence, please always use caution if you are asked for your bank details or a TAN when you are not actually making a transaction.

Double check your data

Carefully check your transaction data.

Keep an eye on your account

Regularly check your account for transactions.

Set transaction limits

Set a daily transaction limit for your account.

If in doubt: Block your account

To block your account, call our emergency security helpline at 116 116.

Protect your smartphone and PC

Protect your smartphone and computer with up-to-date anti-virus software.

Protecting your privacy - your Sparkasse

Ignore e-mails asking for personal details.

Be careful when opening e-mails

Do not open e-mail attachments of unknown origin.

Stay up-to-date: Install updates

Always keep your programs and operating systems up-to-date.

Secure passwords

Make your online banking PIN as secure as possible.

Daten­diebstahl/Phishing - Hinweise

Warning: scammers. How to protect your data!

"You need to update your credentials", "Your account has been suspended", "You have won". What comes along is mostly a scam. You will be prompted to click a link and enter personal account information such as login name, TAN or PIN. Or you get a call or an SMS that want exactly the same thing: steal your data or your money directly. What to do in that case?

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