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BICNOLADE21SPL
Branch of the future

Branch of the future - Geschäftsstelle der Zukunft

In our modern, digital world, values such as regional proximity, humanity and climate-friendly action have become more important to all of us. We have therefore rethought our mission to our customers and the Lübeck region. The result is the Branch of the future, a place where not only a new room design, but also the interaction with our customers and the neighborhood exchange are at the center of our actions.

Lady sitting of a red sofa with laptop and headset

Our Branches of the future are at the heart of our new omni-channel sales strategy. We are linking the regional world with the digital world. In the future, we will discuss in person not only on site, but also by phone, e-mail, Internet branch, advisor chat, or video consultation.

2 hands holding a graphic for building

In addition, an innovative branch design with many special features awaits you. Modern and comfortable furniture offers the opportunity for an informal exchange. Our consulting rooms are nevertheless designed in such a way that we are among ourselves and can talk openly about everything.

By the way: The future names of our consulting rooms were chosen by our employees in their Branch of the future. All of them were involved in the planning process to a large extent and played an active role in shaping the office of the future.

So if you are invited to a consultation in the "Wakenitzufer" or "Buntekuh" room in the future, you can look forward to a modern and open consultation at eye level in one of our branches of the future.

office Am Brink with desk, chairs and glass walls
new office with desk, chairs, lamps
2 people in conference in new office with sofa

District wall - information from you for you
As a host, we want to connect people in the neighborhood and provide information beyond finance.

On our new district walls, you will not only find news about our latest products and services, but also a lot of information from your district.

When is the next event, the district festival or the next flea market, and where? Which local businesses or associations are there in the district? Which Mein Lübecker partners can you reach in the immediate vicinity?

Suppliers from the region can present themselves on a digital screen and in many small shelves. At the district table in front of it, current topics can be discussed and information exchanged in a cozy atmosphere over a cup of coffee. Free WiFi and an iPad station are available for support.

new district wall and neighborhood table with balloos
decoration of district wall
books as decoration of district wall
decoration of our district wall
Branch Travemünde

It's starting - the branch Travemünde will be rebuilt.

From 26.09. to 17.10.2024 we are converting the branch Travemünde into the new "branch of the future".

During this time, our branch will be temporarily closed.

Your advisor will be available for consultations during this time at the Kücknitz branch (Kirchplatz 2) as well as at the S-Immobilienshop in Travemünde (Vorderreihe 51/Ecke Rose)*.  

The self-service area will remain open during the renovation with a few exceptions. The self-service area is only not accessible at the following times:

  • 26.09.24 (12am) to 27.09.24 (12pm)
  • 11.10.24 (10am) to 12.10.24 (12 pm)
  • 16.10.24 to 17.10.24 (all day).

You can still reach your savings account deposit box by making an appointment in advance by telephone 0451 147-147.

The safe system will not be accessible during the renovation phase from September 26th, 2024 from 12 pm until October 17th, 2024. Access days are:

  • 1.10.2024 from 9am to 10am
  • 7.10.2024 from 2pm to 3pm
  • 10.10.2024 from 9am to 10am

*Where to find my advisor?

Our advisors will be happy to serve you at the following locations during the renovation period:

Oliver Valtin

Thomas Treutler

Anne Wollny

Oliver Valtin, Thomas Treutler and Anne Wollny are working during the renovation phase
alternately at one of the following two locations.
Please contact us if you have an appointment and are not sure,
where your advisor can currently be reached. We are happy to be at the DialogCenter
the telephone number 0451 147-147 there for your questions.

Branch Kücknitz
Am Kirchplatz 2
23569 Lübeck

or

S-Immobilienshop Travemünde
Vorderreihe 51 (Ecke Rose)
23570 Lübeck
 

 

Karima Karimi-Opiani

Natalie Segler

Birgit Asmuß

Vincenza Discher

Branch Kücknitz
Am Kirchplatz 2
23569 Lübeck

Petra Bach
Advisor Privat Banking

Branch Centrum
Hauptgeschäftsstelle
Breite Straße 18-28
23552 Lübeck

 

Branch Brandenbaum

Branch Brandenbaum

We are back!

The Brandenbaum branch has now also been aligned as the branch of the future. After the renovation, we are once again there for you at Marlistrasse 112, 23566 Lübeck. Come by and marvel at our new premises. We look forward to seeing you! 

Successful reopening ceremony 

On Monday, 20.11.2023, we celebrated - together with our customers and colleagues - the reopening of the new branch of the future Brandenbaum.

3 happy people holding a pair of scissors and a red ribbon
table with 4 chairs decorated with balloons
smiling lady gets a ballon flower
nice chats at Nachbarschaftstisch
Branch Lohmühle

Branch Lohmühle

Emotions of our reopening ceremony

On 12.10.2023 we reopened our new branch of the future Lohmühle together with customers and colleagues.

entrance of Sparkasse branch with ballons
2 men cutting a red ribbon
impression of the new branch
people sitting at a table with TV in background
Branch Ziegelstraße

Branch Ziegelstraße

An exciting reopening!

Digital and on-site: Not only are our consultations possible digitally, but branch openings can also be digital. Our branch manager Philipp Pluschkat was present at the opening via screen. Many customers and colleagues visited us on site on the day of the opening and inspected the new premises.
Our Chairman of the Board of Management, Frank Schumacher, and our Head of Private Customers, Sven Nagrodzki, cut the red ribbon, opening the way to the future.

Branch Wirth-Center

Branch Wirth-Center

Our reopening was a complete success.

Many customers and colleagues visited us on opening day and marveled at our new premises.
Our CEO Oke Heuer and branch manager Bastian Zeh cut the red ribbon, clearing the way for the future.

 Cookie Branding
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